Is the security of the users your priority?

For Humark Telecom it is our priority and this is why we set up a management for crisis situations, which requires an adequate and suitable preparation. That is achieved by preparing an emergency plan.

Our agents are always available in the case of a breakdown of an elevator or in the event of an emergency!

Available at any time (24/7, 365 days/year).
Calls management is done according to the emergency level of the situation.
Professional, patient and calm team that will reassure your users.
A technician is immediately dispatched on the spot, and the passengers are advised of the delay period.
The agent reaches the person in charge in the event of an emergency to inform him of the situation and will remind him to contact the police and fire department.

The agent will remain online with the passengers to reassure them on a continuous basis.
A technician arrives quickly on the spot to release the passengers.

Security is a priority for all and every one of us!